TheScaffoldWarehouse.com Terms and Conditions


PLEASE READ THE FOLLOWING CAREFULLY TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.



TERMS AND CONDITIONS OF PURCHASE

(Applicable to All Sales of Products)

THESE CONDITIONS CONTAINS PROVISIONS RELATING TO INDEMNITY, RELEASE, LIMITATION OF LIABILITY AND ALLOCATION OF RISK FOR SALES MADE BY THE SCAFFOLD WAREHOUSE AND ITS AFFILIATES (?SELLER?)

1. GENERAL: Prompt acceptance of any Estimate (?Estimate?) or purchase order for materials and/or services (?Order?) by the customer listed on said Estimate or Order (the ?Buyer?) is requested but, in any event, any delivery hereunder shall constitute an acceptance of the Estimate or Order pursuant to the terms and conditions as set forth herein (?Conditions?) and no other terms and conditions. Acceptance of any Order is expressly limited to these Conditions, and any additional or different terms of Buyer for Estimates or for Orders are hereby rejected and inapplicable. Unless both parties have signed an unexpired prior written agreement regarding the sale and purchase of The Scaffold Warehouse?s products identified on Seller's accompanying order confirmation (the "Products"), these Conditions and Seller's accompanying order confirmation supersede and replace all prior agreements, representations and understandings, whether oral or written, and contain the entire agreement between the parties regarding the sale and purchase of the Products. In case of any conflict between any of the provisions of these Conditions and any unexpired prior written agreement between the parties regarding the sale and purchase of the Products, the terms of the prior written agreement shall prevail. In the case of no applicable unexpired prior written agreement, Seller's offer to sell the Products to Buyer is expressly made conditional on Buyer's assent to these Conditions. These Conditions shall not be modified or amended orally, by the terms of any purchase orders or other documentation issued unilaterally by Buyer (and the terms and conditions proposed by any such purchase order or other documentation are specifically objected to and shall not be the basis for any agreement regarding the Products), or by any course of dealing or trade usage, but may be amended only in written form bearing a signature by both parties.

2. PAYMENT AND CREDIT: Unless otherwise specified on the first page of any invoice issued by Seller to Buyer, Buyer shall pay Seller for Product within thirty (30) days of Seller's invoice by check, wire or electronic funds transfer in immediately available funds in accordance with Seller's invoice instructions. If Buyer fails to pay Seller in accordance with the above terms, or if, in the reasonable opinion of Seller, Buyer's financial condition or Buyer's ability to otherwise perform is impaired or unsatisfactory, then Seller, at its option and without prejudice to its other rights and remedies, may without further notice to Buyer (A) suspend deliveries until all indebtedness is paid in full and/or (B) place Buyer's shipments on a cash-in-advance basis until arrangements are made for security or other assurances satisfactory to Seller, at Seller's sole discretion. In the event of Buyer's default in payment, Buyer shall pay all Seller's costs of collection, including, but not limited to, reasonable attorneys' fees. Any amounts that remain due and owing after the due date shall bear interest thereon from the date due until the date paid at a per annum rate of interest equal to the lower of (i) the maximum rate of interest allowed by law or (ii) Eighteen percent (18%). Any preexisting obligation of Buyer to make payment for Product delivered hereunder shall survive termination of these Conditions. Seller may establish a credit limit for Buyer's account. Seller reserves the right to refuse to make shipments to Buyer if such shipments would cause Buyer to exceed such credit limit. Seller may increase or decrease such credit limit from time to time, in its reasonable discretion. Seller's failure to enforce the credit limit in any instance shall not constitute a waiver of Seller's right to subsequently enforce the credit limit. Seller shall be under no obligation to hold or store Products for Buyer beyond the scheduled shipment date if, on such date, Buyer's account would exceed the established credit limit if shipments were made. Orders for Products so affected may, at Seller's option, be treated by Seller as canceled, and will be subject to cancellation charges to cover Seller's costs in relation to such cancellation. Buyer hereby grants Seller a security interest in all Product delivered by Seller to Buyer on credit until such Product has been paid for in full by Buyer in accordance with the terms of these Conditions. Buyer and Seller agree that these Conditions shall constitute a security agreement between Buyer and Seller with respect to such Product and may be used by Seller without in any way abrogating, restricting or limiting the rights of Seller under these Conditions or at law or in equity. Buyer hereby grants Seller permission to file financing statements or such other documents as are necessary under applicable law to perfect Seller's security interest in such Product or the proceeds of such Product.

3. PRICING AND TAXES: Prices quoted in any Estimate or Order shall be available without change for a maximum of fifteen (15) days. Buyer shall purchase the Products from Seller at the price set forth in an applicable Order. Seller may at any time, and without notice to or obligation of any kind to Buyer, sell Product to other buyers at prices below or on other terms different from those obtained by Buyer hereunder. All Prices are exclusive of all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any governmental authority on any amounts payable by Buyer. Buyer shall be responsible for all such charges, costs and taxes; provided, that, Buyer shall not be responsible for any taxes imposed on, or with respect to, Seller's income, revenues, gross receipts, personnel or real or personal property or other assets.

4. CANCELLATION: Seller reserves the right to cancel the Order or make changes in quantities, pricing, specifications and/or delivery schedules for any reason whatsoever.

5. TITLE, RISK, AND DELIVERY: Notwithstanding anything in the applicable Incoterm to the contrary, title and risk of loss of Product shall pass to Buyer at Seller's designated shipping point(s). If Seller is responsible for payment of freight, Seller may select the carrier and routing. If Buyer requests delivery by a different carrier or a different route, Buyer will be responsible for any increased freight cost and Seller may invoice Buyer accordingly. Any increase in freight rates paid by Seller on deliveries covered by these Conditions in excess of the freight rates in effect on the date of these Conditions, may, at Seller's option, be added to the price of the affected Product and invoiced to Buyer accordingly. Seller may, in its sole discretion, without liability or penalty, make partial shipments of Products to Buyer. Each shipment will constitute a separate sale, and Buyer shall pay for the units shipped whether such shipment is in whole or partial fulfillment of an Order. The quantity of any installment of Products as recorded by Seller on dispatch from Seller's place of business is conclusive evidence of the quantity received by Buyer on delivery unless Buyer can provide conclusive evidence proving the contrary. The Seller shall not be liable for any non-delivery of Products (even if caused by Seller's negligence) unless Buyer gives written notice to Seller of the non-delivery within fifteen (15) days of the date when the Goods would in the ordinary course of events have been received. Any liability of Seller for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or adjusting the invoice respecting such Goods to reflect the actual quantity delivered

6. ALLOCATION: If sufficient Product is not available for any reason, Seller may allocate Product for its and its Affiliates' needs and among its customers. Seller will make reasonable efforts to obtain additional Product from other sources for delivery to Buyer, provided Buyer agrees to pay all additional costs associated with such Product. Allocation of Product pursuant to this Section shall completely satisfy and discharge Seller's supply obligations.

7. DISCLAIMER OF WARRANTY: SELLER MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS. TO THE EXTENT PERMITTED BY LAW, SELLER DISCLAIMS ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF TIME, LOSS OF USE, OR INCONVENIENCE. SELLER MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY THIRD PARTY PRODUCT.

8. INDEMNITY OBLIGATIONS: BUYER AGREES TO PROTECT, INDEMNIFY, HOLD HARMLESS AND DEFEND SELLER, ITS OFFICERS, DIRECTORS, AND EMPLOYEES, FROM AND AGAINST ALL CLAIMS, PENALTIES, FORFEITURES, SUITS AND COSTS AND EXPENSES INCIDENT THERETO (INCLUDING COSTS OF DEFENSE, SETTLEMENT, AND REASONABLE ATTORNEY?S FEES), WHICH IT MAY HEREUNDER INCUR, BECOME RESPONSIBLE FOR, OR PAY OUT AS A RESULT OF DEATH OR BODILY INJURY TO ANY PERSON, DESTRUCTION OR DAMAGE TO ANY PROPERTY TO THE EXTENT THAT SUCH DAMAGE IS CAUSED BY ANY NEGLIGENT ACT OR WILLFUL MISCONDUCT OF BUYER OR ITS EMPLOYEES IN THE USE OR SUBSEQUENT RESALE OF THE PRODUCT.

9. LIMITATION OF LIABILITY: IN NO EVENT SHALL SELLER BE LIABLE TO BUYER OR ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE OR PROFIT, OR FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL SELLER'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE CONDITIONS, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS PAID TO SELLER FOR THE PRODUCTS SOLD HEREUNDER.

10. ASSIGNMENT: Neither the Order nor any interest or rights therein shall be assigned or transferred by Buyer without Seller?s prior written approval. Seller may at any time assign the Order and any and all rights hereunder. In addition, Seller may, without the consent of Buyer, assign its rights to collect and receive payment of amounts due hereunder in connection with a factoring, securitization, or other similar arrangement regarding some or all of Seller's receivables.

11. NOTICES: All notices, request, consents, claims, demands, waivers and other communications hereunder (each, a "Notice") shall be in writing and addressed to the parties at the addresses set forth on the face of the Order or to such other address that may be designated by the receiving party in writing. All Notices shall be delivered by personal delivery, nationally recognized overnight courier (with all fees pre-paid), facsimile (with confirmation of transmission) or certified or registered mail (in each case, return receipt requested, postage prepaid). Except as otherwise provided in these Conditions, a Notice is effective only (a) upon receipt of the receiving party, and (b) if the party giving the Notice has complied with the requirements of this Section.

12. GOVERNING LAW/WAIVER AND JURY TRIAL/CONSENT TO JURISDICTION: These Conditions shall be governed and construed in accordance with the laws of Texas without regard to the conflicts of law principles thereof. Further, the United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Conditions. Each party to these Conditions waives, to the fullest extent permitted by applicable law, any right it may have to a trial by jury in respect of any action, suit, or proceeding arising out of or relating to these Conditions. Further, Buyer and Seller irrevocably submit to the exclusive jurisdiction of the federal courts of the United States of America located in the Southern District of Texas, Houston Division, and the state District Courts of Texas located in Harris County, Texas. Buyer and Seller submit to and grant any such court jurisdiction over the person of such parties and over the subject matter of any such dispute.

13. COMPLIANCE WITH LAWS: Buyer agrees to comply with all applicable laws, rules, and regulations ("Laws"), from whatever authority they may emanate, provided they are not in conflict with U.S. Law. Furthermore, Buyer shall comply with all applicable export control and trade embargo Laws, and shall not resell, export, re-export, distribute, transfer or dispose of the Product, directly or indirectly, without first obtaining all necessary written consents, permits, authorizations, and licenses and completing such formalities as may be required by any such Laws. Failure by Buyer to comply with such Laws shall constitute a material breach of these Conditions. Buyer agrees to impose this same compliance requirement in its contracts with third parties pertaining to the Product.

14. CONFIDENTIAL INFORMATION: All non-public, confidential or proprietary information of Seller, including but not limited to specifications, samples, patterns, designs, plans, drawings, documents, data, business operations, customer lists, pricing, discounts or rebates, disclosed by Seller to Buyer, whether disclosed orally or disclosed or accessed in written, electronic or other form or media, and whether or not marked, designated or otherwise identified as "confidential" in connection with these Conditions is confidential, solely for the use of performing these Conditions and may not be disclosed or copied unless authorized in advance by Seller in writing. Upon Seller's request, Buyer shall promptly return all documents and other materials received from Seller. Seller shall be entitled to injunctive relief for any violation of this Section. This Section does not apply to information that is: (a) in the public domain; (b) known to Buyer at the time of disclosure; or (c) rightfully obtained by Buyer on a non-confidential basis from a third party.

15. SPECIAL ORDER: If the Product sold hereunder is manufactured for specially Buyer and Buyer's performance is suspended or terminated for any reason, in addition to Seller's other rights and remedies, Seller may require Buyer to take delivery of and make payment for such Product as has been specially manufactured or as may be in process as of the date of such notice of suspension or termination; if Buyer cannot take delivery of such Product, Buyer shall make payment for same as if delivery had been taken and Seller may store or dispose of such Product for Buyer's account and at Buyer's expense. Buyer shall defend, indemnify and hold Seller harmless from and against any expense, judgment, liability or loss, including reasonable attorneys' fees, resulting from any claim of infringement of any patents, trademarks, copyrights or other third-party property rights that results from Seller's compliance with Buyer's specifications or instructions.

16. TECHNICAL INFORMATION: If Seller furnishes technical or other information or advice to Buyer, whether or not at Buyer's request, Seller shall not be liable for, and Buyer assumes all risks related to, such information or advice and the results thereof.

17. PROPRIETARY RIGHTS: All drawings, designs, specifications, descriptions, technical data and other information (?Information?) furnished by Seller for use with the Order constitute the property and/or trade secrets of Seller. Buyer expressly covenants and agrees that it will treat the Information as strictly confidential and use the Information only to complete the Order and to return the Information upon completion or termination of the Order along with all copies or reproductions thereof. Buyer agrees that copies of the Information can be made only with Seller?s prior written consent.

18. EXCUSED PERFORMANCE/ FORCE MAJEURE: When either party's ability to manufacture, deliver, receive or consume Product or to otherwise perform under these Conditions (other than Buyer's obligation or ability to make payment for Product delivered under these Conditions) is impeded, restricted or affected (A) by any of such causes as (or cause similar thereto) (i) fire, explosion, flood, storm, earthquake, tidal wave, act of God, terrorism, war, military operation, national emergency, civil commotion, or other event of the type of the foregoing, (ii) any strike or other difference with workers or unions (without regard to the reasonableness of acceding to the demands of such workers or unions), (iii) any governmental law, regulation, decree, order, or similar act, or (iv) any shortage in supplies of, or impairment in the production, manufacturing, transportation or distribution facilities of, either party attributable to (a) mechanical or other interruption, breakdown or failure, (b) the order, requisition, request, or recommendation of any governmental agency or acting governmental authority, or either party's compliance therewith, (c) governmental proration, regulation, or priority, or (d) the inability of Seller to obtain from its usual sources, on terms and conditions deemed practical by Seller in its sole judgment, any right, equipment, labor, transportation, or any feedstock or other raw material (including energy) necessary for manufacturing, producing or delivering Product, or (B) by any cause beyond such party's reasonable control, whether similar or dissimilar to any aforementioned cause, then the party whose ability is so impeded, restricted, or affected shall have the right, in its sole discretion, by notice to the other party, to reduce, in part or in full, deliveries or receipt of Product hereunder, and such notifying party shall have no liability or responsibility to the other party for any loss or damage resulting from such reduced deliveries or receipt of Product; any such deliveries so reduced shall be permanently canceled rather than merely suspended. If Seller's ability to supply Buyer with Product from Seller's facilities is impeded, restricted, or affected by one or more of the aforementioned causes, then Seller shall not be obligated to purchase or obtain Product for Buyer on the open market or from other producers or suppliers of Product. However, in the event that Seller should, nevertheless, determine, in its sole discretion, to purchase or obtain Product on the open market or from other producers or suppliers of Product, then any such purchase or obtaining of Product shall not constitute a waiver or estoppel of Seller's rights, or otherwise preclude Seller from asserting its rights under these Conditions, not to purchase or obtain, or continue to purchase or obtain, Product for Buyer. Seller's obligation to sell Product is subject to modification and reduction in accordance with any present or future allocation program of Seller or of any governmental authority.

19. MISCELLANEOUS. Nothing contained herein shall be construed to create an association, joint venture, trust, or partnership, or impose a trust or partnership covenant, obligation, or liability on or with regard to the parties. Any ambiguities or uncertainties in the wording of any provision of these Conditions shall not be construed or interpreted for or against any party because that party drafted or caused its legal representative to draft the provision. Unless expressly stated otherwise in these Conditions, words used in the singular include t the plural, the plural includes the singular, and the neuter gender includes the masculine and the feminine. The headings used herein are for convenience only and shall not be used to interpret these Conditions. The failure of either party to insist, in any one instance or more, upon the performance of any of the covenants or conditions of these Conditions, or to exercise any right or privilege herein conferred, shall not be construed as thereafter waiving any such covenants, conditions, rights or privileges, but the same shall continue and remain in full force and effect. These Conditions for the sole benefit of the parties hereto and their successors and permitted assigns, and nothing herein expressed or implied shall give or be construed to give to any person, other than the parties hereto and such successors and permitted assigns, any legal or equitable rights hereunder. If for any reason any provision contained in these Conditions is held to be invalid, illegal, unenforceable, or otherwise void by a court of competent jurisdiction, the remaining provisions of these Conditions shall not be affected and shall continue in full force and effect. All wood sales are final. There shall be not returns or exchanges on wood sales. Failure to use wood products in a recommended way does not constitute a basis for refusing to pay any of the associated costs related to a wood sale.


All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of
TheScaffoldWarehouse.com. The collective work includes works that are licensed to TheScaffoldWarehouse.com. Copyright 2007, TheScaffoldWarehouse.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with TheScaffoldWarehouse.com or purchasingTheScaffoldWarehouse.com products. You may display and, subject to an expressly stated restrictions or limitations related to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with TheScaffoldWarehouse.comor to purchase TheScaffoldWarehouse.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by TheScaffoldWarehouse.com. You further agree not to change or delete any proprietary notices from materials downloaded from this site.

Trademarks
All trademarks, service marks and trade names of
TheScaffoldWarehouse.com used in this site are trademarks or registered trademarks of TheScaffoldWarehouse.com.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law,
TheScaffoldWarehouse.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. TheScaffoldWarehouse.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. TheScaffoldWarehouse.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
TheScaffoldWarehouse.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TheScaffoldWarehouse.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a
TheScaffoldWarehouse.com product is mistakenly listed at an incorrect price, TheScaffoldWarehouse.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TheScaffoldWarehouse.comreserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TheScaffoldWarehouse.com shall issue a credit to your credit card account in the amount of the incorrect price.

Terms
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by
TheScaffoldWarehouse.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
TheScaffoldWarehouse.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to TheScaffoldWarehouse.com.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of
TheScaffoldWarehouse.com products) shall be in the state or federal courts located in Harris County, Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of TheScaffoldWarehouse.com products) must be commenced within one (1) year after the claim or cause of action arises. TheScaffoldWarehouse.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TheScaffoldWarehouse.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a
TheScaffoldWarehouse.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
TheScaffoldWarehouse.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, TheScaffoldWarehouse.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, TheScaffoldWarehouse.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to TheScaffoldWarehouse.com in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless
TheScaffoldWarehouse.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors,
TheScaffoldWarehouse.com may link to sites operated by third parties. However, even if the third party is affiliated with TheScaffoldWarehouse.com, TheScaffoldWarehouse.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TheScaffoldWarehouse.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, TheScaffoldWarehouse.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Redelivery Policy
SECOND delivery charges will be assessed to have your freight redelivered. Track your shipments on line or call the 800 number to avoid this redelivery charge. Delivery instances incurring charges from our shippers generally include:

  • Deliver to Another Address - Reroute the shipment to a new address
  • Reschedule Delivery - Hold the shipment for delivery on a future date
  • Return to Sender - Return the shipment to the shipper

An additional fee of at least $60 will be assessed on any orders needing redelivery by our shipper.


Return Policy
If a customer is not satisfied with a TheScaffoldWarehouse.com product, the customers may, at their own expense, return the new, unused product for a refund. All refunds will be issued to the original credit card used for the purchase and all returns are subject to a thirty percent (30%) restocking fee. Returned products are subject to an inspection forty-eight hours upon receipt of the items. Any products that have been used or damaged will not be accepted. Damage done by shipper should be claimed by customer to the carrier. A Return Material Authorization has to be approved before proceeding to returning the products. For returns to be accepted, they must have been shipped within the previous seven days.

If TheScaffoldWarehouse.com ships a customer the wrong product(s), TheScaffoldWarehouse.com will ship the replacement product(s) at no cost to the customer. Replacement of incorrect, damaged or defective parts are shipped standard LTL Common Carrier or UPS Ground service. If expediting is required, additional shipping charges apply. The customer will make arrangement to have the wrong product(s) returned to TheScaffoldWarehouse.com.

Please contact customer service at
877-890-8490 or by email: orders@TheScaffoldWarehouse.com for more information on returning an item or to start the return process.

Damage/Shortage Policy
Customers must inspect all TheScaffoldWarehouse.com products for damage (hidden or visible) before accepting the product(s). Please note that damage may occur during transit and the following policy will apply. TheScaffoldWarehouse.com will not be responsible for damaged (hidden or visible), lost, stolen or missing products that are not reported within the allowable timeframe.

Damaged items - The customer is responsible for inspecting all TheScaffoldWarehouse.com items immediately upon delivery. Any/all damage must be noted on the original Bill of Lading in the presence of the driver. The customer must notify TheScaffoldWarehouse.com no later than the end of the next business day. If it is determined that the damage was caused during transit and the customer reported the damage using the above policy, TheScaffoldWarehouse.com will ship the replacement product(s) at no cost to the customer. The customer will also make arrangement to have the damaged products returned to TheScaffoldWarehouse.com.

Hidden Damage - If hidden damage (i.e., boxed items) is discovered after the customer has accepted the product, the customer must notify TheScaffoldWarehouse.com within 2 business days of delivery. If it is determined that the damage was caused during transit and the customer reported the damage using the above policy, TheScaffoldWarehouse.com will ship the replacement product(s) at no cost to the customer. The customer will also make arrangement to have the damaged products returned to TheScaffoldWarehouse.com.

Missing items - The customer is responsible for inspecting all TheScaffoldWarehouse.com items immediately upon delivery. Any missing items must be noted on the original Bill of Lading in the presence of the driver. The customer must notify TheScaffoldWarehouse.com no later than the end of the next business day. If it is determined that the customer is missing items paid for, and the customer reported the damage using the above policy, TheScaffoldWarehouse.com will ship the replacement product(s) at no cost to the customer.